PHISICC is an operations research project aiming at improving paper-based health information systems.
Earlier in June (4-8th), PHISICC, a research project focused on supporting better decision making at the primary healthcare level through better designed paper-based health information system tools, ran a co-creation design workshop in Maputo, Mozambique, under the leadership of Dr. A Muloliwa (University of Lúrio) and Dra. Graça Matsinhe (MISAU – Ministry of Health).
Co-creation is about designing together
PHISICC mixes two very different disciplines – public health and design. This is challenging because everything is different – the approach, the thinking, and being part of a creative process. To help navigate this new path, human-centred design (HCD) experts from Sonder Design first led a ‘concepting’ workshop with the PHISICC team in Basel, followed by this workshop in Mozambique, and will continue to teach and guide the group as they progress through the next design iterations.
Special thanks to Dr Artur Muloliwa (UniLurio – PHISICC Research Partner) and Sofia Mandjate (PHISICC country co-ordinator) for their fantastic efforts in coordinating the workshop and field visits in Mozambique.
Staying focused – the importance of the end-user
Central to the richness of this process is the diverse experience of our collaborators and exchange with frontline healthcare workers, who are brought into the process through multiple field trips. This approach enables user- and system- level insights to combine in a unique way and bring about key insights to inform the best designs.
Next HCD design iterations
Another design workshop took place last week (9-13th July) with the Ivorian co-creation group (CCG) in Abidjan, Côte d’Ivoire, led by Damaris Rodríguez and John Ferreira. Dr. Yapi, Dr. N’zore and Dr. Atta extensively tested the tools with health workers. Thanks to Dr. Malé and Dr. Ahoty (DIIS – MSHP) for their guidance during the week!
Drawing on these focused efforts, the other country CCGs are now readying themselves for further design testing in their local health facilities which will take place over the coming weeks.
This is an intense but incredibly exciting time for PHISICC as we push towards a final design intervention. This intervention will soon be trialed across the three countries and hopefully, prove to be solid evidence of a novel and informative approach to support future health information system strengthening activities.
#humancentreddesign #primarycare #healthinformationsystems
Related reading – Global health and design: https://www.devex.com/news/gates-foundation-and-usaid-team-up-to-bring-design-to-health-92084